Products >
Phonic Telecom Voice Platform

Carrier-grade Voice Platform to develop and deploy voice applications over the phone based on the VoiceXML standard
· Open , scalable and multilingual VoiceXML platform
· Advanced call control functionnalities (CCXML)
· Integrated Automatic Speech Recognition and Text-To-Speech from world class vendors
· Intuitive administration tools and statistical monitoring

Designed for cost effective application
· Competitive and versatile platform used by prestigious customers
· One platform can hot many existing voice applications for lower insvestments
· Signifiant cost reduction on development, deployment and maintenance phases

Environment
Supported Hardware :
· NMS analog (QX-2000) and digital (AG-4000 Series) boards
· NMS signalling boards (TX3220)
Supported Telecom Protocols :
· ISDN : EuroISDN, VN6, VN7
· CAS, QSIG GF, ABF
· SS7 (ANSI/ISU ISUP)
Supported Operating Systems :
· Windows NT 4 SP6
· Windows 2000 SP2

Performances
Benchmarks :
· 30 to 120 simultaneous calls per server
Scalability :
· Client/Server Architecture
· Voice Ressources Mutualisation
Robustness :
· Redundancy allows 100% service availability even during maintenance
operations
· Active error detection process

Standard Features
Java Based VoiceXML Browser (J2EE)
VoiceXML 2.0 & ECMA Script Compatible
Security : https supported
Audiot Output :
· Text-To-Speech (Batch/Real Time)
· Audio Files (.wav, .au, .vox formats)
User Interaction :
· Automatic Speech Recognition
· DTMF & MF
· Recording Features
· Asynchronous fetch mode
Trace (Common Log Format)

Advanced Features
Bandwidth optimisation : handling voice applications can imply dealing
with a large number of big sound files. This can quickly saturate the
bandwidth. Phonic Telecom uses two tools to help prevent this:
· Dated cache management
· Local and External sound resource management
Audio mixing feature

Call Control Features (CCXML)
· Call Transfer and Routing Feature (based on ETS 300 with digital boards)
· Multi-user conferencing feature, with animation/monitoring option
· Outbound Call Feature

Integrated Voice Resources

Text-to-speech Elan Tempo · French · English (2) · German · Spanish (2) · Brazilian Portugese · Dutch · Italian · Polish Elan Sayso · French · US English

Automatic Speech Recognition Telisma PhilSoft · French (2) · English (2) · German · Spanish · Italian · Portugese · Brazilian · Flamish · Danish · Catalan

Web-based administration tools
· Platform parameter setting interface
· Application management module: handles creating and modifying several
applications on a same mutualized platform with all the corresponding
parameters. Allows user and FTP connection settings.
· Statistics Module : provides all the adequate counters and graphs for billing and reporting with output formats suitable for external handling by specialized
tools.

VoiceXML Development and Testing tools
· Debuger
· Librairies
· Application Samples

Supervision Tools
· Spy module for alerts (by mail) and active error detection

Internal Architecture